SenexPay Privacy Policy
This Privacy Policy shall be effective from 1st October 2021
This Privacy Policy describes how SenexPay collects and processes your personal information through the SenexPay websites and applications that reference this Privacy Notice. SenexPay comprises SenexPay websites (whose domain names include but are not limited to (www.senexpay.com) , mobile applications(in view), clients, and other applications that are developed to offer the company's Services.
This Privacy Policy applies to all platforms, websites, and departments of SenexPay. By using SenexPay Services, you are consenting to the collection, storage, processing and transfer of your personal information as described in this Privacy Policy.
PRIVACY POLICY
By accessing and using our Services, you signify acceptance to the terms of this Privacy Policy. Where we require your consent to process your personal information, we will ask for your consent to the collection, use, and disclosure of your personal information as described further below. If you do not agree with or are not comfortable with any aspect of this Privacy Policy, you should immediately discontinue access or use of our Services.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time without prior notification.
THE PERSONAL INFORMATION WE COLLECT
SenexPay collects your personal information in order to provide and continually improve our products and services.
Personal information is data that can be used to identify you directly or indirectly, or to contact you. Our Privacy Policy covers all personal information that you voluntarily submit to us and that we obtain from our partners. This Privacy Policy does not apply to anonymised data, as it cannot be used to identify you.
Here are the types of personal information we collect:
Information you give us:
We receive and store any information you provide in relation to SenexPay's services. This is either required by law or relevant for specified purposes. You can choose not to provide certain information you are not comfortable with but then you might not be able to use some of our services. Examples of information that you give us include:
- Full name, date of birth, age, nationality, gender, signature
- Utility bills, photographs, phone number, home address, and/or email
- Tax ID number, passport number, driver's licence details
- National identity card details, photograph identification cards, and/or visa information
Automatically-collected information:
We automatically collect and store certain types of information about your use of SenexPay Services including your interaction with content and services available through Senex Services. Like many websites, we use cookies and other unique identifiers and we obtain certain types of information when your web browser or device accesses SenexPay's Services.
Information from other sources:
We may receive information about you from other sources such as credit history information from credit bureaus, which we use to help prevent and detect fraud.
Financial Information:
Bank account information, payment card primary account number (PAN), transaction history, trading data, and/or tax identification.
Transaction Information:
Information about the transactions you make on our Services, such as the name of the recipient, your name, the amount, and/or timestamp.
Employment Information:
Office location, job title, and/or description of role.
Online Identifiers:
Geo location/tracking details, browser fingerprint, OS, browser name and version, and/or personal IP addresses.
Usage Data:
Survey responses, information provided to our support team, public social networking posts, authentication data, security questions, user ID, click-stream data and other data collected via cookies and similar technologies.
HOW YOUR PERSONAL INFORMATION IS USED
The primary purpose of collecting personal information is to provide you with a secure, smooth, efficient, and customised experience. We Process your personal information to operate, provide, and improve the Services that we offer our users. These purposes include:
- Transaction services. We use your personal information to take and handle orders, process payments, and communicate with you about orders and services, and promotional offers.
- Provide, troubleshoot, and improve Services. We use your personal information to provide functionality, analyse performance, fix errors, and improve the usability and effectiveness of our Services.
- Recommendations and personalisation. We use your personal information to recommend features and services that might be of interest to you, identify your preferences, and personalise your experience with our Services.
- Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws and regulations.
- Communicate with you. We use your personal information to communicate with you in relation to our Services.
- Fraud prevention and credit risks. We process personal information to prevent and detect fraud and abuse in order to protect the security of our users, our Services and others.
HOW WE SHARE YOUR PERSONAL DATA
Information about our users is an important part of our business and we are not in the business of selling our users' personal information to others. SenexPay shares users' personal information only as described below and with the subsidiaries or affiliates of SenexPay that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
Senex Pay Operators
These includes any person that works for us or for one of our group companies; Any entity that forms part of SenexPay, including where relevant the SenexPay operating entity in the country or region in which you live.
Third party service providers
We employ other companies and individuals to perform functions on our behalf. Examples include analysing data, providing marketing assistance, processing payments, transmitting content, and assessing and managing credit risk.
Business transfers
As we continue to develop our business, we might sell or buy other businesses or services. In such transactions, user information generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice.
Protection of SenexPay and others
We release accounts and other personal information when we believe release is appropriate to comply with the law or with our regulatory obligations; enforce or apply our Terms of Use and other agreements; or protect the rights, property or safety of SenexPay, our users or others.
HOW WE PROTECT AND STORE PERSONAL INFORMATION
Our systems are designed with your security and privacy in mind. We protect your personal information by maintaining physical, electronic, and procedural safeguards in compliance with the applicable laws and regulations.
While we cannot guarantee that loss, misuse, unauthorised acquisition, or alteration of your data will not occur, we have implemented appropriate security measures to help protect your personal information.
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